And they wonder why the adoption of internet banking has plateaued

Ok, time to pay some bills. Open up my institutions web site, click login, enter my details.... now, they have this security feature where you need to type in the text 'exactly' as it appears.

Now this text isn't clear text, no, it's a combination of uppercase, lowercase, wobbly, squiggly, sideways, downways, every which ways, multicoloured text. Funny because the keys on my keyboard all look so.... normal. What the heck is 'exactly' supposed to mean?!?!?!

So I enter my member number, password, and my interpretation of this hybrid english, click "Login".... check out its bloody response....




Is someone there taking the piss?!?!

Perhaps they should change their slogan to "Credit Unions... Well we have to be cheap, your too 'DuMb' to have a highly paid career...aren't you...you 'DuMb' bastard".

Catchy huh =)